Privacy Policy

Effective Date: November 25, 2024

1. Introduction

Welcome to Paranets Technologies Pvt Ltd (“Company,” “we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our shared inbox platform and related services (“Services”). By using our Services, you consent to the practices described in this policy.

We have developed this policy based on industry-standard privacy principles, comparing it with thousands of similar services to ensure that we meet the highest standards of transparency and user protection.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Contact Information
Paranets Technologies Pvt Ltd
Email: [email protected]

2. Information We Collect

We collect various types of information to provide and improve our Services. This includes:

2.1 Personal Data

We may collect personal data from you, including but not limited to:

  • IP Addresses: To identify and track user behavior and troubleshoot technical issues.
  • Geolocation Data: To tailor the Services based on your location and provide localized content.
  • User Preferences: To customize and enhance your experience with our Services.

2.2 Google OAuth and Gmail API

We use third-party services such as Google OAuth for login authentication and Gmail API for managing your email communications. Specifically:

  • Google Account Data: We use this data to authenticate your identity securely.
  • Gmail Data: We access Gmail to enable features such as reading, composing, and sending emails from within our platform. We do not store your email content—all emails are fetched in real-time and processed only during the session.

2.3 Collection Methods

We collect information through several methods, including:

  • Registration: Information provided during account creation, such as email addresses.
  • Analytics Tools: We use standard analytics tools (e.g., Google Analytics) to track website usage and user interactions. Cookies and similar technologies may be used to gather data about user behavior, which you can manage via your browser settings.
  • Real-Time Data Fetching: We fetch your email data in real-time to facilitate email management. No email content is stored on our servers.

2.4 Analytics Data

We collect and analyze data to improve our Services and provide valuable insights. The data is aggregated and anonymized, and we do not share or sell this data to third parties.

3. How We Use Your Data

3.1 General Usage

We use your data to:

  • Provide, operate, and maintain our Services.
  • Improve user experience and personalize our offerings.
  • Monitor and analyze trends, usage, and activities for performance improvements.

3.2 Google Data Usage

For users who log in via Google and connect Gmail:

  • Gmail Data: We use Gmail data solely for providing our core email management features. We do not retain email content on our servers; it is processed in real-time.
  • Google Account Data: Used to authenticate your login to our platform.

3.3 Use of Data for AI/ML Models. 

  • We do not use any data obtained via Google Workspace APIs, including Gmail API, for developing, improving, or training generalized AI or machine learning models.All processing of Google Workspace data is limited to the scope of providing the Services and is subject to the restrictions set forth in Google’s API policies.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your data with third-party service providers who assist us in performing essential functions, such as:

  • Payment Processing: Handling transactions and billing.
  • Analytics: Analyzing usage patterns to improve our Services.

We ensure that any data shared with these providers is limited to what is necessary for them to perform their functions and that they comply with strict data protection standards.

4.2 International Transfers

Our Services may involve the use of tools and providers located outside your region. We use reputable international providers and ensure they comply with applicable data protection laws to safeguard your information.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures to protect your personal data, including:

  • Encryption: All data transmitted to and from our Services is encrypted.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access your data.

5.2 Data Breach Protocol

In the event of a data breach, we will notify affected users promptly and take appropriate measures to mitigate the impact. We will also work with relevant authorities to address and resolve the issue.

6. User Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request correction of inaccurate or incomplete data.
  • Deletion: You can request the deletion of your data, subject to any legal or contractual obligations.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with our Services. This includes:

  • Session Cookies: To maintain your session and ensure smooth operation.
  • Analytics Cookies: To track usage patterns and improve our Services.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Services.

8. Data Retention

We retain your personal data for as long as necessary to provide our Services and comply with legal obligations. Email content is not stored on our servers. Analytics data is retained as part of improving our services and understanding usage trends.

When you delete your profile, we retain your analytics data for a period of 90 days for operational purposes, after which it will be automatically deleted from our systems.

9. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through in-app notifications or email. Continued use of our Services after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Paranets Technologies Pvt Ltd
Email: [email protected]

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